Privacy Policy
Privacy Policy
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how personal information is collected, used, shared, and protected when you access or use this Website and related services. We ensure compliance with global data protection standards, including GDPR (EU/UK), CCPA/CPRA (California, US), India DPDPA 2023, Australia Privacy Act, New Zealand Privacy Act, UAE Data Protection Law, and other applicable international regulations.
1. Information We Collect
- Personal Information: Name, email, phone number, address, job title, or other identifiers you provide.
- Technical Data: IP address, browser type, device identifiers, operating system, and browsing behavior.
- Cookies & Tracking: Session cookies, analytics, preferences, and advertising identifiers.
- Sensitive Data: Only where legally permitted and explicitly consented to (e.g., accessibility needs).
2. How We Use Your Information
- Delivering and improving our services
- Responding to inquiries and support requests
- Sending updates and service notifications
- Personalizing your experience and accessibility preferences
- Conducting analytics and research
- Meeting legal or regulatory obligations
3. Legal Basis for Processing (GDPR & UK-GDPR)
- Consent – when you provide clear permission
- Contractual necessity – to provide requested services
- Legal obligation – compliance with applicable laws
- Legitimate interests – business operations balanced with your rights
4. Global Compliance
This Website complies with international data protection laws including:
- GDPR & UK-GDPR: Right to access, correct, erase, port, restrict, or object to processing.
- CCPA/CPRA (California): Right to opt-out of sale/sharing, request access, deletion, and non-discrimination.
- Australia: Compliance with the Australian Privacy Principles (APPs).
- New Zealand: Compliance with the Privacy Act 2020.
- India: Compliance with the Digital Personal Data Protection Act 2023 (DPDPA).
- UAE & GCC: Compliance with UAE Federal Decree-Law No. 45 of 2021 and related Gulf regulations.
5. Data Sharing and Transfers
We do not sell personal data. However, information may be shared with:
- Trusted third-party providers (hosting, analytics, support)
- Legal authorities, if required by law
- Partners and affiliates, with adequate safeguards
International transfers are protected using GDPR Standard Contractual Clauses, adequacy decisions, or equivalent mechanisms.
6. Cookies and Tracking
Cookies are used for functionality, analytics, personalization, and advertising. You can manage preferences via your browser or cookie settings.
7. Data Retention
Data is retained only as long as necessary for the purposes outlined in this policy or as required by law.
8. Your Rights
- Access, correction, and deletion of personal data
- Data portability (where applicable)
- Restriction or objection to processing
- Withdraw consent at any time
- Opt-out of targeted advertising and data sale (where applicable)
9. Data Security
We employ industry-standard safeguards to protect your information from unauthorized access, alteration, or disclosure.
10. Children’s Privacy
Our services are not directed to children under 16 (or the applicable local age of consent). If such data is collected inadvertently, it will be removed upon request.
11. Accessibility
This Privacy Policy follows WCAG 2.1, ADA, Section 508, and global accessibility guidelines to ensure it is usable by all individuals, including persons with disabilities.
12. Updates
This Privacy Policy may be updated periodically. The revised version will be posted here with the updated effective date.
13. Contact
For questions or requests about this Privacy Policy, please use the contact details provided on the Contact Us page.
